Limitless Privacy Policy
Last updated: April 10, 2026
At Limitless, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online casino services.
Information We Collect
We collect personal information such as your full name, date of birth, residential address, email address, phone number, and government-issued identification for account creation, identity verification, and age confirmation as required by Australian gambling laws. Financial details including bank account information, payment methods, and transaction histories are gathered to process deposits, withdrawals, and comply with anti-money laundering obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth). We also collect technical data like IP addresses, device information, and gaming activity such as betting patterns and session duration for security, platform optimization, and responsible gambling monitoring.
How We Use Your Information
Your information is used to manage accounts, verify identity, process financial transactions, and provide gaming services in compliance with Australian privacy and gambling regulations. We utilise data for fraud prevention, security monitoring, and responsible gambling measures, including detecting problem gambling patterns. Additionally, we process information for customer support, personalising gaming experiences, and meeting regulatory reporting requirements to bodies like AUSTRAC and state gambling authorities.
Information Sharing
We disclose personal information only when required by Australian law, such as to AUSTRAC for anti-money laundering compliance, taxation authorities, or state and territory gambling regulators. Information may also be shared with trusted service providers for payment processing or platform security, under strict confidentiality agreements. We never sell your data to third parties.
Data Security
We implement robust security measures including encryption of personal and financial data, secure servers, and access controls to protect against unauthorised access, loss, or misuse. Regular security audits, firewalls, and fraud detection systems are employed to safeguard your information in line with Australian privacy standards. Data is retained only as long as necessary for legal, regulatory, or business purposes, typically 7 years for financial records post-account closure.
Your Rights
Under the Privacy Act 1988 and Australian Privacy Principles, you have the right to access, correct, or delete your personal information held by us. You may request details on how your data is processed, withdraw consent for non-essential uses, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. We facilitate these rights through simple procedures and respond promptly to your requests.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyse usage, and personalise your experience on our platform. These may include essential cookies for security and analytics cookies for performance monitoring, in compliance with Australian privacy laws. You can manage cookie preferences through your browser settings.
Contact Us
For privacy concerns or to exercise your rights, please contact our Data Protection Officer.
[email protected]